As Senior Director of Operations at BMC, Mark leads our global analytics & data science practice, which helps to deliver enhanced employee and customer experiences through automation and actionable insights, As Senior Manager of Data Science & Data Engineering at BMC, Chiranjeevi Vegi leads a dynamic global team in harnessing data to drive transformative results across sales, marketing, customer success, and product analytics. With over eight years of experience, Chiranjeevi has a proven track record of turning complex data into actionable insights, crafting robust data science solutions, and deploying advanced machine learning models that enhance business performance. Before joining BMC, Chiranjeevi held roles at PepsiCo and Ford Motor Co. He earned his master’s degree from the University of Michigan, Ann Arbor, and his bachelor’s degree from the National Institute of Technology, Trichy.