Pam Fisher serves as an ITSM Tools Product Manager for Wegmans Food Markets, Inc., recognized for her strategic approach to enhancing IT Service Management within her organization. Collaborating with key partners, she aligns IT Services with business goals, ensuring her team remains a pivotal asset to the organization. Pam’s mentorship is integral to her role, as she leverages her expertise to guide and elevate her team’s capabilities, fostering a culture of continuous improvement.

During Pam’s 20-year tenure at Wegmans Food Markets she held roles in Supply Chain, Merchandising, and Project Management, which focused on implementing complex, IT focused corporate priority projects. Additionally, Pam’s educational achievements, an MBA along with PMP and PMI-ACP certifications, highlight her commitment to lifelong learning and excellence.