Francois Seegers is a dynamic Product Manager with over a decade of experience in the technology sector, specializing in Business Management and IT solutions. Francois began his career as a Remedy Developer growing into becoming a software engineer and solutions architect, quickly realizing a passion for bridging the gap between technical teams and customer needs. Francois currently oversees the full BMC Digital Service and Operations Management (DSOM) stack, AutomationEdge (hyperautomation) and Conversational AI solutions. He is at the forefront of integrating Automation and Conversational AI solutions into the product line, enhancing efficiency and improving customer interactions. Francois’s innovative mindset has positioned the company as a leader in the digital transformation space, empowering organizations to harness the power of automation and AI.