Amdocs delivered IT agility to customer by offering accelerated implementation timelines without compromising quality or operational efficiency. In this session, we showcase a real-world example of how we successfully implemented BMC Helix for a leading enterprise in just 7 weeks. This achievement was made possible through meticulous planning, a highly collaborative multi-regional team effort, and agile methodologies. Attendees will learn about the challenges we faced, including data migration and evolving customer requirements, and how we navigated these obstacles to deliver a fully operational ITSM platform. The session will also highlight key takeaways, best practices, and insights that can be applied across industries to accelerate digital transformation and ensure ongoing operational excellence.
Key Takeaways:

• How to plan and execute a full-scale ITSM migration in a compressed timeline.
• Best practices for managing customer expectations and evolving requirements.
• Importance of cross-functional collaboration and agility in successful implementations.